i style furniture in cleveland ohio
Complaint 16321 Details

! I went in to I Style Furniture in North field ,Ohio to purchase a $99 coffee table that retailed for $299. This was supposed to be a "floor model" sale. Meaning that the merchandise would be available for immediate purchase. The ad was clearly placed on the coffee table when I went in. I loved it and asked the salesman if I could buy it now. I was told that the one i was looking at was for sale at $299 and if I wanted the $99 one, he would have to order it but the one I would purchase would be of lesser quality. When I asked him to explain why I could not have the high quality one of $299 for the advertised price of $99 he said,"This one is a Cadillac. For $99 you will receive a Chevy!" I spoke to the manager and she said the same thing . I told her how displeased I was and instead of making a sale and honoring the advertised price, she told me to make calls or do whatever I wanted but I could not have the coffee table I wanted for $99. I left without buying a thing.. I will NEVER shop here again. This is clearly a case of "bait and switch". They are very dishonest and cannot be trusted to honor ad prices!!!