Mortgage Relief Advocates (The MRA Group)
Complaint 161036 Details

We hired MRA the end of Feb. making our first payment in March. They promised us a forensic audit and loan modification or restructure with our mortgage company HSBC. We sent in all documents and payments as required, and spoke with Michael Rodriguez, Rodger Price, or Jasmine Mendez on several different occasions. We also were contacting them through email. When we would ask about our case, we were told that everything was going fine, but there were several times I had sent them documents that they asked for and they didn't have them and we would have to resend them. On 7/13/12 we were served with foreclosure papers, much to our surprise! We contacted MRA which took several attempts and informed them. We also need an answer sent to the court within 20 days. After that we got the run around. We had to hire a local attorney to answer the summons, which cost us $300. I called HSBC and they told me that MRA only contacted them on 3/27/12 to give them a cease and desist order and asked for some papers. We repeatedly tried calling and got no response. On 8/27 we received a letter from them telling us our case was still in review and did we have any money saved up, in case HSBC needed money. I called HSBC and they told me that the only other time MRA contacted them was 8/28/12 and they were told that unless we paid over $5000 nothing would be done with our case. Since then we wrote to request our money back,$2,700, plus the $300 we had to pay to the other attorney for a job they should of done. We have written the accounting department but no one will respond to us. Plus in one of the emails they sent they say they there is a money back guarantee. This group is also associated with Price and Associates Consulting Group, Rodger Price CEO/CFO.