Complaint 160016 Details

  • Date Occurred: 09/21/2014
  • Reported Damages: $2,400.00
  • Location: Jim Falk Beverly Hills Lexus

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

The touch screen on my 2008 IS 250 Lexus became frozen this week. There are 18,000 miles on the car. I went to the Lexus service center and was told that only Lexus has the part and it would cost $2400.00 plus labor to replace. I looked up frozen touch screens on this Lexus model and found that it has been a problem for others. The touch screen controls the AC, the radio, the navigator. There is no guarantee that the new unit would not freeze as did the original one. A four year old car with 18,000 miles should not present this problem. Lexus, knowing that this unit has a history of freezing should have recalled them, or taken the responsibility of replacing them when they froze. Please help me recover the cost of this touchscreen replacement. Thank you.

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Business Profile Summary

  • Lexus logo

Company Statistics

  • Complaint Against Lexus
  • Complaints Filed: 2
  • Reported Damages: $2,400.00
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