GuruAid
Complaint 159365 Details

  • Date Occurred: 09/14/2014
  • Reported Damages: $0.00
  • Location: CT

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I called this number thinking they provided support for AVG. This company did not. I spent an hour with a technician looking at my files and she said this is why AVG would not allow Guild Wars 2 through my AVG firewall. Then she proceeded to tell me about plans to have my computer protected starting at $399.99. They finally dropped the price to a $120.00 for a one time fix. I asked to speak to a supervisor because the tech refused to fix the simple issue of getting Guild Wars 2 through the firewall. I spoke to Max (ID # 7011684) and all he did was insist that this was the problem. I asked to speak to customer service and I was promised I would receive a return phone call. Now 72 hours has passed and I still have not received a phone call. I found out that the problem was nothing more than an exception error, link here: http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=214274#post_214274
and there was no need to enroll for their service at all.

Do You Have a Complaint?

Submit a Complaint

Comments

There are no comments posted. Be the first to comment on this complaint

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • GuruAid logo

Company Statistics

  • Complaint Against GuruAid
  • Complaints Filed: 61
  • Reported Damages: $64,066.96
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.