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Complaint 159306 Details

The same story as the other folks here. A customer service manager position responsible for distributing funds to programmers and designers that are assigned to the project. The recipients of the western unions and Money Gram were in Moscow. I was lucky, because my bank would not release the funds until they were hard posted. I spend some of the commission on gas etc...from using the debit card, because I could have withdrawn 2500.00 with the debit card while the funds were in a pending status. The next day, I had a negative balance of 124.00, which was Tuesday morning. I sent Ana an email explaining the status. On Wenesday morning the funds were back in the account, and were available for withdrawer. I was smart enough to asked the tailor to check internally to make sure that there was no chance of the money being pulled back again by the sender..She made a couple of phone calls and now there was a written request from the sender to retract the bank wire transfer. I could have pulled the cash out at that time, but I wanted to make sure there were no risk of the funds being recalled. Show enough, the written request was there. I could have pulled the funds and sent them out, and the next morning I would have had a $7,498.00 negative balance with no chance of getting the bank's money back. I'm out of the 124.00, and the amount I paid for the lease of a new lap top.