Rogers
Complaint 158910 Details

I had to cancell my phone in 2010 shortly after getting phones one of the phones was lost. I had to pay 400.00 to cancell, it was a 3yr contract in 2012 may /7 I phoned Rogers to cancell my service of that contract which included two phone. one that was working the other one was not in service,I had to take it from my boy freind daughter who is a teenger and misuse the phone,So service was cut off, Rogers put the phone under lost or stolen to end service.I still paid for phone to the end of the contract.In May I called Rogers to have the contract cancelled and told them to end the contract I now find out that one of the phone line was never cancelled. there has been not service on this phone for some time. I now owe over 200.00 dollars and told I have to pay at leat 76.00 in order for them to have it cancelled please help me thanks