Jus Fab
Complaint 157756 Details

On Monday September 10, 2012 I was checking my bank acct online and notice JusFab debited my account. I had no knowledge as I have never purchased anything from them. I then contacted and informed them, they informed me that my account was debited May-Sep for $49.95, I then checked my account and informed them I did not see those charges the young lady then informed me that it was for last year. Again I explained that I had not purchased anything from their website. They informed me I had to take it up w/my financial institution. I went to my bank and they informed me that it was past 60 days and since I had never requested or received a product JusFab should refund my money they collected. I then called JusFab back and spoke to another young lady and then requested to speak with a supervisor. After speaking with the supervisor she informed me to return to the bank and we could all discuss via telephone, this happened and the bank informed JusFab that this was a fraud account and should be reimbursed my monies. The bank informed JusFab that they only have a sixty day file and since this happend last year JusFab should return my money. To date JusFab has refused to return any money they have received from my account.