Hello Totem
Complaint 155066 Details

  • Date Occurred: 09/07/2014
  • Reported Damages: $91.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I saw a commercial on TV by this company called Hello Totem. This company offers money for old smart phones. On 7-10-2012, I submitted descriptions of 2 phones and received a quote of $170.77. I accepted this quote and 2-3 weeks later I received a Fed Ex Ground Shipping box in which to send in my 2 phones. I did receive an adjusted quote because one of the phones was not accepted and the other smart phone was quoted at $91.00. I accepted this. I received an email on 8-16-2012 that the check was in the mail. Today, 9-7-2012, still no check nor responses to 3 email inquiries. There is no way to contact them accept by email. This company doesn't have an available phone number. It would be nice to receive some explanation.

Update: 09/24/2012

Have received no communication from Hello Totem concerning payment for the device. (Sept 24, 2012)

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Comments

  • Johnny
  • Johnny SBID #9fd7f10875
  • Posted 05/15/2013
  • We could not even get the Hello Totem people to respond by email. Only one time they responded on "Chat" but it wasn't like talking to a person. We may never see our money.
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Business Profile Summary

  • Hello Totem logo

Company Statistics

  • Complaint Against Hello Totem
  • Complaints Filed: 57
  • Reported Damages: $10,062.97
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