BBV*HOTBOOKSALE.COM
Complaint 154078 Details
- Date Occurred: 07/13/2014
- Reported Damages: $28.90
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I wish I had checked out this company before I ordered from them. I see many other complaints that are the same as mine. They offer low book prices meanwhile sucking you into a free 7 day trial membership then begin charging you 9.95 a month at the end of those 7 days. When calling the company to cancel and try to reclaim the lost money, you are wasting your time. Robots just continue to tell you you agreed to a 7 day trial membership, okay but where does it say you will be charged 9.95 a month for the previledge of ordering more books from them?
- ladybugged SBID #e4393fbde9
- Posted 09/05/2014
Comments
- BBV-supportteam SBID #353a34a7ae
- Posted 09/12/2014
-
Hello, I'm Jack from the HotBookSale Support team.
We take all comments about our products and services very seriously.
Please note that our membership program is optional and there is no obligation to join in order to purchase any of the products we offer. Also, there is no automatic sign up during your shopping experience with us. In order to become a member, you must first agree to the terms and conditions of our offer, which are clearly shown to you before you make a purchase.
Additionally, having a membership entitles you to exclusive money-saving benefits such as Free Shipping on your first order, $5 off the first in-stock item you order as a new member, up to 30% off regular product prices each time you shop, extra discounts every month and much more. Plus, you have access to DVDs, books, music, video games, posters, vitamins and more, all at deeply discounted prices. Also, you are free to cancel your membership at anytime, at no cost to you.
The Terms of Offer of membership are clearly displayed on the checkout page. The monthly fee is clearly displayed in the Terms of Offer. You can not join the membership unless you agree to the Terms of Offer.
Sincerely,
HotBookSale.com
-
- thumb up
- 0
- thumb down
- 0
- flag
Similar User Submitted Complaints ▼
Alterna Cigs took unauthorized £ 69.99 from my account on the allege Complaint 350684 for $69.99
-
Alterna Cigs took unauthorized £ 69.99 from my account on the allegedly free cigarette on July 6,...
-
tomasz
- Posted on 07/08/2016
Do You Have a Complaint?
Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!
Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against BBV*HOTBOOKSALE.COM
- Complaints Filed: 1
- Reported Damages: $28.90
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.