Grand Incentives
Complaint 151942 Details
- Date Occurred: 08/29/2014
- Reported Damages: $0.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I was recently given a Grand Incentives "Take Your Pick" offer that I now wish I had never seen before. Grand Incentives makes accepting their offers as inconvenient as possible. They have limited information available online (which everyone knows is the way the world turns these days, so I'm assuming they do in on purpose). Instead you have to call long distance and stay on hold for a minimum of twenty-five minutes in order to get any information out of them at all. On top of all this they promise you a thirty day processing time, but take seven weeks. They want you to sent them everything through Certified Mail. Well, oops I sent it by the United States Postal Service, and they won't accept a resend. Basically, I'm a deal shopper; I don't mind putting a little effort into something if the benefit is coming in the end, but Grand Incentives will leave you high and dry with no compensation.
- Anonymous SBID #9fb3be8cfb
- Posted 08/29/2014
Comments
- GrandIncentives SBID #44082462c1
- Posted 09/05/2014
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Dear Anonymous,
We are sorry that you are frustrated. We are happy to work with you, to make things right, and get you traveling! Grand Incentives is a large company and sometimes there is a long wait for customer service via telephone. Please email qualityassurance@grandincentives with your certificate number and contact information and we will have a representative call you promptly to sort things out.
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Company Statistics
- Complaint Against Grand Incentives
- Complaints Filed: 19
- Reported Damages: $7,599.50
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