INF*RecordsBase
Complaint 151329 Details

  • Date Occurred: 08/17/2014
  • Reported Damages: $47.88

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I got my bank statement today and this charge was posted. I have no idea what type of company this is or anything. I never authorized any type of charge of this type. I would like to know how I can go about getting my money back. There is no info on my bank statement other than: Recurring Check Card XXXXX(4 numbers) INFRECORDSBASECOM XXXXX(4 more numbers) NE. I tried to search the internet for this company. Found records base.com, for the login I typed in my email address and it said that it was not recognized as a valid email address. So who is this company that is making recurring charges into my bank???? and how do i stop it???

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Comments

  • Brian_D
  • Brian_D SBID #53ae231170
  • Posted 11/28/2014
  • Dear Webb79, Thank you for your feedback. You can easily cancel your trial by calling us directly at 1-888-884-9998, or contact support by filling the form at http://www.recordsbase.com/support, or by replying to any of our e-mails. We will cancel your free trial immediately. We value our customers and take great care to ensure your satisfaction. We apologize for the any inconvenience caused by this matter and thank you for your patience.
    Kind Regards,
    Brian Daggs,
    RecordsBase.com customer service representative.
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Business Profile Summary

  • RecordsBase.com logo

Company Statistics

  • Complaint Against RecordsBase.com
  • Complaints Filed: 121
  • Reported Damages: $5,779.04
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.