IDT Energy
Complaint 150248 Details

I paid my current balance due on my con ed bill of $308.62. I recently opted for my bills to be viewed online because I never get my bills from con ed. I got an email alert stating my new bill was ready. Upon viewing it I see my current balance was $597. I THINK IT MUST BE A MISTAKE, I just paid my balance in full. I call con ed and they explain to me. Due to the strike they were unable to read my meter for July. So they did a reading from June 18th to August 18th. Total usage was for 2750 kw for 59 day period. I argue it, although I do know for the summer I have my 2 acs running so my usage is usually 1,000 kw per month. I requested an investagtion and was waiting for a call back from con ed rep. Well I printed out my bill and viewed my usage for the past two years online. I realized there was another comany charging me for eletric use. $443. plus $387. charge from con ed. I call this other company IDT and they state to me I signed up in April for there service. I deny it and state I never changed. My bills at the highest point is $337. So I dont understand how this could happen. How does con ed not pertect there customers? I'm out of work right now due to medical issue. I can not afford to pay this and I shouldn't have to because I never signed up and I don't think its fair for me when I would always pay my bill to con ed. I noticed a rise in my bill but assumed it was because of the acs, although I have had the same ones for two years. I know I am not the only person they have done this to and I intend to fight it. I would like for IDT ENERGY to reverse the charge of $443. In my research of this company I don't see how they state they will save you money and yet you bill comes in double. Con ed told me my bill should have been $00. less then it was, but since I had IDT it doubled.