zBiddy
Complaint 14698 Details

  • Date Occurred: 08/17/2013
  • Reported Damages: $60.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I received an email from Zbiddy stating that they had a Nikon D90 for sale at $46.00. Since that price was a mere tenth of the retail price, I decided to look further. I logged onto the website and answered a few questions in order to expedite the sale. However, I discovered that this camera was not available on this website and that only far cheaper cameras were for sale. Therefore, I logged off the site. I then discovered that Zbiddy had deducted $60.00 from my account. I called to inquire about the charge and was told that that was their standard procedure. Finally, after several minutes of repeated sales talk, the customer service representative agreed to refund the $60.00. However, he said the money would not be returned for 4 to 6 weeks. He also assured me that I could go ahead and bid on items for sale on the site.

So first they reported that they had an item for sale that they did not. Then they deducted money from my account even though I had not made a purchase. Then they delayed repayment presumable in hopes that I would make a purchase while waiting to get my money back.

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Comments

  • officialzbiddy
  • officialzbiddy SBID #N/A
  • Posted 08/24/2013
  • To place bids and win products on Zbiddy, you must first register and purchase a bid package. This process is standard across the penny auction industry and is not exclusive to Zbiddy. If you have questions about the registration process, or if you were unaware that you were being charged at the time of your purchase, please contact our Customer Service department at 1-888-406-6509. Our friendly agents are standing by to take your call and help resolve your issue. The Customer Service Desk hours are Monday through Saturday from 8am to 12am EST.
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Business Profile Summary

  • zBiddy logo

Company Statistics

  • Complaint Against zBiddy
  • Complaints Filed: 698
  • Reported Damages: $82,108.11
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.