Survey Monkey
Complaint 146336 Details

  • Date Occurred: 08/06/2014
  • Reported Damages: $400.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I received a letter dated July 30th 2012. Attached a Cashiers check for $1,497.00 from Finance Center Federal Credit union out of Indianapolis In. Stating it was a marketing research company I looked up the bank and the bank was real .No reason to doubt it being real as I know that a cashiers check is pre paid and that would guarantee it. well thats not the case it was counterfeit.I deposited $1,097.00 and received $400.00 less cash back the company's address is out of Palo Alto, Ca.

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Comments

  • SurveyMonkey_Legal
  • SurveyMonkey_Legal SBID #14acc63395
  • Posted 09/24/2014
  • I work for SurveyMonkey. We are sorry to tell you that you were targeted by a scam in which the perpetrators have impersonated SurveyMonkey by fraudulently using our name. The letter and check that you received did not come from us at SurveyMonkey, but is part of a scam known as a Counterfeit Check-Facilitated "Mystery Shopper" scam, which you can learn more about at the following links:

    https://postalinspectors.uspis.gov/radDocs/consumer/MysteryShopperScam2.pdf

    http://www.fbi.gov/news/stories/2009/april/workathome_041709

    The perpetrators have used SurveyMonkey’s name to give themselves false credibility. SurveyMonkey does not operate any "mystery shopper" jobs. Any phone numbers and fax numbers you may have been provided with are not ours. Anyone contacted through those numbers are impersonating SurveyMonkey employees.

    We take this issue very seriously and our legal team is aware of the illegal use of the SurveyMonkey name and has been in contact with the police, who are now attempting to track down the perpetrators responsible. We urge you to do the same - these fraudsters will only be caught if their victims come forward. We are aware of dozens of people who have been targeted by this scam. Please contact your local law enforcement officers, the U.S. postal inspector, and your bank to warn them of the fraud.

    For further information, please see this FAQ posted on our website:
    http://help.surveymonkey.com/app/answers/detail/a_id/6710/
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Business Profile Summary

  • Survey Monkey logo

Company Statistics

  • Complaint Against Survey Monkey
  • Complaints Filed: 6
  • Reported Damages: $6,340.00
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