IC.Freeshipping.com
Complaint 144754 Details
- Date Occurred: 08/09/2014
- Reported Damages: $52.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I just realized that I have been getting charge $12.97 for the past four months for this "membership" that I never signed up for. When I called the company, they cancelled the membership but refused to refund any of the money, stating I had "knowingly signed up" and it was non-refundable. I DID NOT knowingly sign up for this, which I told the guy on the phone, but he insisted that I did. When I spoke to the billing department for my bank, the woman verified that they could have gotten my information from one of those discount codes you can enter at checkout. So I thought I was getting a discount for being a loyal customer when in reality I was unknowingly giving my information to another company to take advantage of me. I find it absolutely ridiculous that companies like this can get away with this kind of thing and I will make sure to warn EVERYONE I know to beware of scams like this and to never sign up for their services!
- Kirsten SBID #bbbf956bcd
- Posted 08/09/2014
Comments
- FreeshippingSupervisor SBID #b8b24e8050
- Posted 08/10/2014
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Hi Kirsten-
Sorry about any inconvenience our program has caused. Please email a supervisor directly with information we can use to locate your account at [email protected]. We will take care of this for you.
Regards,
Katie
Freeshipping.com Customer Service -
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Company Statistics
- Complaint Against FreeShipping.com
- Complaints Filed: 198
- Reported Damages: $10,892.17
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.