BioGenetics 165 Pleasant Ave. S. Portland, ME 04106
Complaint 141156 Details

  • Date Occurred: 05/02/2014
  • Reported Damages: $59.99

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered a product "Natural Quiet" with 30 day money back guarantee....The product did not work for me and I sent it back on 05/29/2012....Delivery confirmation USPS.... I called them at 800-296-1578...They told me they received the returned product and I should allow up to 2 weeks for a full refund ($59.99) I paid for return shipping...After 30 days, I still did not receive and refund and called again....This time I was told I would have to call their "Customer Advocate" line 866-271-4707...I have called them no less than 4 times since June 30, 2012 and they just kept giving me the run-around....
The last call was on July 23, 2012 And told me that they would be mailing out a check the next day and I would receive it no later than July 31, 2012....I just got mail today and there is no check from them....I have all the necessary documents and receipts to prove my case......Kindly advise

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Business Profile Summary

  • Biogenetics logo

Company Statistics

  • Complaint Against Biogenetics
  • Complaints Filed: 10
  • Reported Damages: $16,682.09
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