Rogers
Complaint 140519 Details

  • Date Occurred: 07/27/2014
  • Reported Damages: $100.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I went to a rogers store to get a mobile service. I was advised about the plane and the phone that suit me(pay as-you-go. Being apprehensive of my ability to use the phone I was assured that it is easy and there is a manual that explains everything. Moreover, the sales lady assured me that I an return EVERY THING and will be refunded completely, if it is within 15 Days.
The manual was useless in explaining the working of the phone, as she admitted later. I tried the internet with no avail. Two days after the purchase they accepted returning the phone but refused to reimburse my $100.00 deposit for the pay-as-you-go. I was not told of that before signing and was not told anything about the useless manuals in the box.
I would like to get back what I paid especially that I did not even know how to dial one call or receive one.
A.Fayek

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Business Profile Summary

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Company Statistics

  • Complaint Against Rogers
  • Complaints Filed: 15
  • Reported Damages: $5,702.10
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