1and1.com/
Complaint 140111 Details
- Date Occurred: 07/02/2014
- Reported Damages: $69.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I used their system to create a WEB page. It did not turn out as I wanted so I cancelled it. They call and ask if I want to renew and I said NO.
They renewed it anyway, without telling me, and then turned me over to collection, from a separate company. They are Canadian so you don't have any recourse.
- Anonymous SBID #3e7eab5578
- Posted 07/28/2014
Comments
- 1and1 SBID #9b28bfc71b
- Posted 09/04/2014
- Hello, I'm sorry to hear that you were not satisfied with the site you created using our service. I am alarmed to hear that you received a call regarding renewal because we do not make phone queries of this nature. All 1&1 services renew automatically unless you request cancellation via our online tool per our Terms & Conditions. As one of the world's largest web hosts, 1&1 has headquarters in many countries including the US, UK, Canada, Germany, France, Spain, Poland, and more. If you are not a resident of Canada, you may have mistakenly contacted the wrong office. Regardless of the branch to which your account was registered, I am happy to assist you and resolve any outstanding issues. Please send me your customer ID and a brief description of your experience (or just reference this post) via an email to [email protected]. - Christine for 1&1
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Company Statistics
- Complaint Against 1And1
- Complaints Filed: 19
- Reported Damages: $104,677.92
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.