ESPChat.com
Complaint 139539 Details

  • Date Occurred: 07/26/2014
  • Reported Damages: $24.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I got the emails from them....and it said that they would speak to me about a reading they had made from 3 tarot cards i drew. It was kind of interesting....and I figured $24 wouldnt be a bad price to speak with someone to give me good news. The amount was to cover the $2 a month charge for a whole year. At no point did it say that there were any other charges.....much less a $300 an hour....minimum...charge for talking with someone. At the very beginning....they wanted to charge a high fee so they could send you a "spiritual" angel so that the psychic could communicate with you. It clearly stated that you could cancel and get your money back if it wasnt for you. They even have a site map with a link to cancel......problem is....those links dont work....and no one will write back from customer service....or answer your calls. Ive never been a believer....but this is just a huge scam..........

Update: 07/27/2012

I received an email today from espchat.com. They were very nice (form letter) and said that the money would be refunded in a few days. Ill write again to tell if they actually do that.....

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Comments

  • ESPChat
  • ESPChat SBID #42ad715740
  • Posted 07/27/2014
  • Dear Chuck140,

    The yearly membership gives you unlimited access to our Group Psychic Chat on ESPChat.com for one full year. You can visit the chat room everyday between the hours of 9:00 AM to Midnight EST. The cost for this service is just $24.00 for one year. There are no additional charges. If you wish to do a Private Consultation the prices range from $2.99 to $5.99 per minute which is a much lower cost than most sites or phone services out there.

    Our website did experience some technical difficulties for a few hours on Thursday July 26, 2012. This may be why you could not access the site map. We apologize for any inconvenience that this might have caused. Our customer service office is available to help you Monday-Friday from 8:00 AM to 4:30 PM EST. We can be reached at: 1-877-668-0781. If you call after hours you may leave a message and a representative will return your call on the following business day. We hope to hear from you.

    Sincerely,
    ESPChat.com Customer Care
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Business Profile Summary

  • ESPChat.com logo

Company Statistics

  • Complaint Against ESPChat.com
  • Complaints Filed: 182
  • Reported Damages: $6,369.62
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