Ziinga.com
Complaint 137133 Details

  • Date Occurred: 06/22/2014
  • Reported Damages: $128.25
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was online when an ad came up for cheap dresses. I went into the website and it wasn't anything to do with dresses but an ongoing auction.There was a mobile phone going for around three pounds and it urged me to bid on it saying it was a free auction, which I then did. I was then to put my credit card details in to pay for the item plus p&p, which I did. I was then informed that i had subscribed at £59.99 a month. I was shocked by this and immediately tried to phone the company to say there had been a mistake that I didn't want to subscribe to anything. Someone came online and asked if I wanted to chat. I explained the situation and was told that the subscription would be cancelled. I then received an email saying the subscription had been successfully cancelled only to get another one the next day saying it would be cancelled after three months and until then £59.99 would be taken from my account each month. Very angry at this I then phoned the company where a very rude man told me I couldn't cancel unless I paid £29.00, but I told them there had been a mistake and I had already had an email saying it was cancelled but he wouldn't listen and just kept repeating that I would have to pay to cancel. I immediately told my credit card company and asked them to put a stop on any payment which they may try to take from my account but they informed they couldn't do that but they could raise a dispute with the company after they had taken the money. What do I do about this as I certainly cant afford this and it will put me in debt?

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Comments

  • Anna
  • Anna SBID #777a2e2543
  • Posted 07/21/2014
  • HI, this happened the same way to me a few days ago - I cancelled my card and ordered a new one. The bank could not guarantee this would stop them taking money out so my fingers are crossed! I too was enticed in, won a phone [for NZS$6.01] and duly paid as I am an honest person. Then followed an on-line chat with a man who basically told me it 'was my choice' but then proceeded to explain that I had to pay for three months, OR cancel at a cost to me of NZD$68 - that's when I called the bank and cancelled my card. No way are they getting a cent more out of me. I don't believe they will chase this money as it is not worth the effort to do so. I recommend you speak to your bank and definitely cancel your credit card - the small cost to get a new one is worth the peace of mind. Good luck!
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Business Profile Summary

  • Ziinga.com logo

Company Statistics

  • Complaint Against Ziinga.com
  • Complaints Filed: 1080
  • Reported Damages: $1,439,323.84
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