Orgreenic
Complaint 135150 Details

I ordered the Orgreenic cookware on 6/23/2012 for my wife's birthday in July. I was told the cookware would ship in 4-6 weeks unless I pay an additional $9 handling to expedite the shipping, which I declined. After declining 7 or 8 attempts to upsale me I hung up. I called the next morning to cancel the order and was told it was not in the system and would not ship. I checked my credit card & they posted a $99 charge to Orgreenic. I called back and was told it would be adjusted. I came home from work in the 29th and the cookware was on my carport floor. I called FedX to refuse it & was told they could not pick it back up. I have had 6 conversations with Orgreenic customer service (they outsource it to India) with people I could not understand that have no authority or access to the order system. They just attempt to confuse you but have no authority to do anything.They lie to you, telling you it is taken care of but nothing is done. They won't give you a last name or employee number so you never can call the same person back. I've never heard of a middle easterner named Tony.Bottom line is I have to pay shipping back to Orgreenic in order to dispute the charge with my credit card company. Run from TeleBrands and Orgreenic. They are all crooks and liars.