DermaPure
Complaint 134997 Details

  • Date Occurred: 07/13/2014
  • Reported Damages: $189.80

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered a free sample product back in March which I recieved. No noticable changes to my wrinkles, so I wanted to cancel...no information came with the product on how to cancel. I recieved a second box in late June which was charged to my credit card. There was a billing statement in the box that noted at the bottom of the statement, "All returns require a Returned Merchandise Authorization (RMA) Nmber. Please call the customer service number found on your Order Conformation Email for returns. Products shipped back "Return To Sender" will not be accepted/refunded. Product must be shipped back by customer. 1-888-534-3596" I was never sent an Order Conformation email. so had no customer service phone number to call...then today, I recieved a third box of product, with a billing statement, and again no email or contact number. I DO NOT want to continue to get these boxes of product that I DID NOT ORDER and am being charged for!!! I called the number provided (1-888-534-3586) and got connected to an automated message that said that I was not able to call that numbeer from my area... I would appreciate some kind of help in rectifying this situation!!! My next step is to go to the Better Business Beaureau and to take legal action.

My name is: Sharon K Sakai
(Personal Information Removed)

Do You Have a Complaint?

Submit a Complaint

Comments

There are no comments posted. Be the first to comment on this complaint

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • DermaPure logo

Company Statistics

  • Complaint Against DermaPure
  • Complaints Filed: 401
  • Reported Damages: $59,315.24
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.