Pura Silk
Complaint 134821 Details

  • Date Occurred: 07/13/2014
  • Reported Damages: $115.65
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

In late July I ordered what i thought was a free sample of Purasilk Face Cream. I received the cream and from the information letter sent thought I had 14 days to cancel before they charged me $115.65. When I rang up today to do so as I could not afford to pay that much (I am a Pensioner) they told me that the 14 days started from the day I ordered it and that they had already taken the money and would not refund any. As I had also ordered the Alluria Face Cream but had not received it I said I would cancel that order but they again said they had already taken that same amount and would not refund it whether I wanted the cream or not I argued with them and asked to speak to a Manager who said the same thing but did offer me a 25% refund. Which I felt I had no option but to except as I am now seriously short of money this month. I feel like I have been robbed.
Trisha Moran Email [email protected]

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Business Profile Summary

  • Pura Silk logo

Company Statistics

  • Complaint Against Pura Silk
  • Complaints Filed: 452
  • Reported Damages: $120,452.30
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