TeleBrands 10303 Norris Ave. Pacioma, California 91331
Complaint 13369 Details

  • Date Occurred: 08/19/2013
  • Reported Damages: $40.97
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered PlaqueBlast online. "This was a $10 plus an extra one for free" TV offer. There are several cons in here:
1) they tell you it will take 3-6 weeks, but they can expedite it for $9.99.
2) there is a drop down list that is labeled something like "Extra packs". It is set to 1, and I assumed it was the extra pack from the offer, but it is actually one more extra pack - making 3.
3) You don't get to see the complete order until they have charged your card. This is when you get to see a $13.98 "processing fee", on top of $6.99 shipping and handling. By this time my $10 order was $40.97.
4) On any page where they try an up-sell, the "no thanks" choice is in small, pale type.

All through, this is carefully designed to hoodwink the consumer.

I called customer service and complained about the processing fee. The rep said nonsensical things like "That is with the shipping and handling". I got very angry and told her they were a bunch of crooks.

She said she couldn't cancel the order because it "wouldn't be on her system for 24 to 48 hours", but she would request a cancellation.


Do You Have a Complaint?

Submit a Complaint

Comments

There are no comments posted. Be the first to comment on this complaint

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • TeleBrands.com logo

Company Statistics

  • Complaint Against TeleBrands.com
  • Complaints Filed: 96
  • Reported Damages: $6,188.57
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.