Smart Shoppers Savings Club
Complaint 133336 Details

We called to verify a gift certificate from Sears after having some home repairs done. The phone call was immediately transferred to the promotional company Smart Shoppers or according to the company phone recording Savings Club. They began trying to sell their products and would not connect us to the proper Sears people unless you gave them a card number, name and address and e-mail address. We were expected to agree to all of their sales pitches in order to eventually get connected to Sears. If we didn't agree, then they said they couldn't give us a verification number and could not connect us to Sears. When trying to cancel everything they said it was impossible and we had to wait to receive "their gift cerificate" and then you could call and cancel if you didn't want their monthly discounts on purchases. They asked again and again for our card number, even after saying they had our number, in order for us to cancel anything. We told them we were reporting them to the Better Business Bureau and the police. The man told us it was my fault that we couldn't cancel because he was being helpful when he told us we couldn't cancel.
Now, we don't know what is going to be charged to the cc and how often. We can't cancel the bank card because it is 11:00 p.m. It appears that there is already one fraudulent charge on the bank transactions. Does anyone know anything about the Smart Shoppers company? The amount in the Mopnetary charges is $27 a month for a year (if we can't find a way to get it cancelled) There are other montly charges as well that we are trying to cancel.