Avangate
Complaint 132550 Details

  • Date Occurred: 07/06/2014
  • Reported Damages: $49.99
  • Username: Frank Sumen
  • Email: [email protected]
  • Location: Glendale,California

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

To my surprise I was debited $49.99 from my checking account from Avangate I never placed any orders nor did I give a credit card # for this service I don't even know what it's for?..This is outrite thievery. I need to get my monies back now!

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Comments

  • Avangate_Support
  • Avangate_Support SBID #13e4114d53
  • Posted 07/09/2014
  • Dear Frank,

    Avangate is a billing company, we provide payment services for over 30.000 websites that sell software. One of these websites is TotalDefense.com, formerly known as CA - Computer Associates. You have had a subscription for one of their software products, the Anti-Virus 3PCs US Annual, which was due to expire this month. The above charge represents the amount taken from your account for another year of coverage - an automatic renewal. Please let us know if you wish to keep this order or if you want to have the amount refunded.

    Regards,
    Avangate Support Team
    www.avangate.com
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  • Avangate
  • Avangate SBID #5a3701f003
  • Posted 06/10/2013
  • Avangate manages the eStores of thousands of Software and Software as a Service Companies (SaaS) worldwide, providing secure online payments to all their software buyers. If you have questions regarding a transaction processed by Avangate please feel free to access this page and learn more about Avangate:

    http://www.avangate.com/shopper-support/who-is-avangate.php?

    You can also manage your entire Avangate shopping experience directly from the Avangate MyAccount . This includes subscription management, license / software retrieval and / or technical support contacts from Vendors you`ve acquired services or software from, through Avangate.
    You can also contact us by email or phone virtually any time as Avangate provides a 24/7 service. If your request is received by email, we endeavor to reply to your questions within 24 hours.
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Business Profile Summary

  • Avangate logo

Company Statistics

  • Complaint Against Avangate
  • Complaints Filed: 153
  • Reported Damages: $40,358.78
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.