My Money Leaf
Complaint 130716 Details

  • Date Occurred: 06/29/2014
  • Reported Damages: $29.95

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

This transaction was deducted from my account without permission. I called the number listed on the transaction and was on hold for 10 minutes before someone picked up. I spoke with a representative named Ruiz. She told me it was connected to an online loan application, and I politely advised her that I did not sign up for their services and would be filing a theft complaint with Utah police (thanks to the information provided by other scambook users!). She immediately processed my request for a refund and gave me a refund ID number. She stated that I would receive an email confirming the refund and that my bank should receive it within 5 business days. I'm still going to file a dispute with my bank after the transaction is no longer pending so that the money can be more promptly returned. This is a prime example of catching more bees with honey. I spent a little more than 14 minutes on the phone with these folks before getting the situation resolved.

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Comments

  • friendlyprettyann
  • friendlyprettyann SBID #fd81ba440b
  • Posted 10/17/2014
  • I was scammed by this company also. When I called to talk to a representative the tape said if you are calling for a refund you told to go to cghelp.org. I went there it asked for user name and phone number, but I did not sign up for this online application either. I saw article about the ripoff going on I printed it and I took it my bank and showed them. They are reversing the charge of $29.95.
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Business Profile Summary

  • My Money Leaf logo

Company Statistics

  • Complaint Against My Money Leaf
  • Complaints Filed: 292
  • Reported Damages: $861,958.23
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