HCGsales.ru
Complaint 130414 Details

1. I Placed an order by going into the following website:
https://hcgultradietbuy.com

for purchase of two bottles of HCG Ultra (4 oz) which was $99 + $38 Shipping
to Rs. 7,673.01 equivalent on 17th June, 2012
for which I received the following email alert from ICICI Bank:

[email protected]
Jun 17 (9 days ago)
to me




Dear Customer,

Thank you for using ICICI Bank credit card.

Your ICICI Bank Credit Card XXXX(Personal Info Removed) has been used for a transaction of CNY 834.21 at WRDHRB+17144000572 (June 17, 2012; 17:55:40 hrs.).

If you have not authorised this transaction, please call our 24 hour Customer Care number mentioned on the reverse of your credit card.

Sincerely,

ICICI Bank Credit Cards


2. Copy of email received by me on placing the order:


HCG Ultra [email protected]
Jun 17 (10 days ago)




to me



Dear Tathagata Roy,

This email is to confirm that we have received your order.

*You will receive another email with important information when your order is approved and shipped.

For future reference, please take note of the information below:

Your order ID Number: 595108397.

Average delivery times are between 8-12 business days.

Please do not hesitate to contact us,

Thank you for your business.
The Weightloss Support Team

3. My email sent after I did not hear from them:


Tathagat Roy
Jun 24 (2 days ago)




to [email protected]



Hi,
It's a week since I had ordered the HCG Ultra vide order no. 595108397.
I still have no confirmation of approval and shipment from your side.
Kindly do the needful.
Regards,
Tathagat Roy



4. The reply email that I now received for the above
email:


[email protected]
Jun 24 (2 days ago)




to me



Thanks for emailing the helpdesk at Herbal-Nutrition.Net

Note, if you are emailing about HGH Ultra, you've reached the wrong website and have almost certainly been scammed.

The website from which you placed the order is illegally using one of our domain names for their reply email address. We are not associated with that company, and we are not responsible for their actions. Our best advice is to file a CHARGEBACK through your credit card issuer or bank, claiming fraud or theft.

I am one of the owners of the Herbal Nutrition Network - please feel free to use this email as an official company statement.

BTW, from everything we've heard, the company is a scam and will not ship products.

Regards,

Mark Hall
http://herbal-nutrition.net
The Herbal Nutrition Network