Complaint 130239 Details

  • Date Occurred: 06/01/2014
  • Reported Damages: $191.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was contacted by phone to say that they were getting a signal from my computer that it had lots of errors. So I was told to click on to several locations on my computer to see the errors and there was quite a few several hundred. But before this happened every time I went online a pop-up of there company always appeared saying my computer was compremized and that they could scan it for potential threats, which I ignored. Eventually I had it scanned and it came up saying there was 300 and something errors and that they could only fix a few but I could purchase a software to fix all and download this,again I ignored it. This went on for a month or so with the pop-ups. That is when I get the phone call and I agreed to let them fix my computer as I could not get rid of the pop-ups.I gave my password and I could see what he was doing by remote with the cursor while I stayed on the phone, from the accent I could tell he was Indian. I believe his name was David. He said the service was 400 AUD and I said I didn't have that amount so he asked if I pay $191 AUD and I agreed and gave my bank account details and that they would debit the rest on my following pay week. So far no other monies have been taken or letter sent I owe money. I was sent via email my account details but have since deleted these. I can see that the security software that I had installed recently by Dell is no longer there as well which was McAfee. I do have the icons that he installed on my desktop but nothing else. It is in my opinion that they some how put a virus in my computer only to get money as my security system that Dell installed always said my computer was safe. Since I'm not that computer literate I fell for this sales pitch. I'm not 100% of the date this took place but it was between the 1st and the 4th of June. Can you help me?

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Business Profile Summary

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Company Statistics

  • Complaint Against
  • Complaints Filed: 24
  • Reported Damages: $5,378.85
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.