Legal Zoom
Complaint 128692 Details

  • Date Occurred: 06/21/2014
  • Reported Damages: $559.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I just found out that I have been charged $20 a month for the last year through LegalZoom for a "free service" that is offered for the first month once you sign up. However after this month they automatically take $20 from your back account each month. It's my fault for not catching this sooner. I also complained that I am about to be sent to collections for $159.00 that I owe them for a renewal of a "Registered Agent." I signed up with Legal Zoom because I didn't understand the legal aspects of filing for a non-profit. However I have just been informed that I checked a box making Legal Zoom the registered agent, which costs $159.00 a year. Legal Zoom had no problem setting up this service, but if I want to cancel, I'm on my own. I have to call the state of California and file the forms myself. This is to simply cancel the "Registered Agent" service from Legal Zoom, so that I am not sent to collections by their company. Legal Zoom will not make the changes themselves despite knowing what to do and how to do it quickly. I would avoid them at all costs.

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Comments

  • LegalZoom
  • LegalZoom SBID #86d798c01d
  • Posted 06/22/2014
  • We're sorry to hear that you were being charged for a service that you were unaware of. It looks like you may have opted in for LegalZoom to serve as your Registered Agent. We can assist you with both cancelling the subscription & with changing your Registered Agent.

    Please feel free to email with any questions or concerns regarding this or any other matter. You can reach me directly at [email protected]

    Patty Chikamagalur
    LegalZoom Customer Care
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  • Jpaulus
  • Jpaulus SBID #105d584ddd
  • Posted 06/22/2014
  • Hi my name is Jennifer Paulus and I am the Customer Service Manager at Rocket lawyer.com
    I wanted to share some information with you about the services we provide here at Rocket Lawyer. I have attached a linked to our Company website www.rocketlawyer.com as well as a link to our Incorporation services page http://www.rocketlawyer.com/center/incorporation.rl in case you need to incorporate another business in the future. We have a large team of Incorporation Specialist that are here to assist you M-F from 6-6 PST. You can contact one of our Specialists prior to Incorporating if you have any questions about the process. Our Specialist work directly with our customers to determine which type of Incorporation will be needed based on the business entity. I wish you luck with your business and I hope that you keep Rocket Lawyer in mind when looking for affordable legal services now or in the future.
    Jennifer Paulus
    Customer Service Manager
    Rocket Lawyer, Inc.
    [email protected]
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Business Profile Summary

  • Legal Zoom logo

Company Statistics

  • Complaint Against Legal Zoom
  • Complaints Filed: 7
  • Reported Damages: $1,342.99
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