Ziinga.com
Complaint 123101 Details

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Date Occurred: 05/15/2014
Reported Damages: $58.99
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The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

iv just got my statement and over £58 pound was taken by ask-ziinga.com. how can i get my money back

ei SBID #71ac4de06a
Posted 06/08/2014

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Rebecca SBID #e4a21abd16
Posted 06/09/2014

i went into my bank when this happened to me the other day they said that i had to use the fone in the bank tell them about ask ziinga taking a payment i did not ask them to take and they wud block them from taking future payments out of my account and the lady at the desk sed that they would send me out a form so i can claim my money bk i hope this was helpful

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bickers70 SBID #62b01bda92
Posted 06/13/2014

Hi,
I've just had the same problem with Ziinga but unfortunately it looks like they've got us stitched up. I won a bid for a £60 voucher. When you get email confirmation of your win, in the 'very' small print it says that this also includes a platinum membership for 7 days. If you don't cancel it within 7 days, you are then tied to a 3 month contract which is then taken from your bank/credit card at £58.99 per month. To get out of the contract you have to pay £28. I didn't realise this until I got my credit card bill. The first payment went out on 9th May, the second on the 9th June. I just rang Ziinga and have been able to prevent the third going out on 9th July but this has cost another £28. This means that they have taken a total of £145.98 from me and I have nothing to show for this.
I told them that it was disgraceful and that they should make this upfront and clear but they just said that I should have read the smallprint on my receipt for the voucher! I can't believe that I've been had like this.
Be warned!

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Business Profile Summary

Company Statistics

Complaint Against Ziinga.com
Complaints Filed: 1080
Reported Damages: $1,439,323.84

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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.