Southwest Gas Company Southern California
Complaint 122766 Details

I have a house for sale and asked southwest gas to turn gas on for at least 48 hours to have lenders inspector check heater and appliance. Southwest refused saying I had an outstanding bill (1 year) . I told them I need to have inspection done in order to close escrow and that they would be paid in full ($490.90). This bill arises from another home I had and where my son lived.( I left the gas on for him but he left owing this bill ). My broker just contacted me that his Real Estate Office called Southwest and offered to pay the $490.90, BUT, Southwest told them that " there are circumstances" and would not take the offer. This company is a megalomaniac conglomerate and if you go to their website, no where can you find customer complaints or where to complain. I will lose this sale, which I need desperately, if the lenders inspector does not complete his inspection and I told Southwest too. If this happens I will have to declare BK and Southwest can (Inappropriate Content Removed) Joseph ( MY lose? $47,000 )