Logo Design Guarantee.com
Complaint 121440 Details
- Date Occurred: 02/15/2014
- Reported Damages: $899.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
IT is now june and ive tried to get my money back for three months now. I found this business on the internet. I was looking to start a website and they said that they could custom build the website for me. I paid them up front for their services and they said they would start on the website. A couple of weeks later they came back with a website sample that looked like ebay instead of my own website. I asked them for my money back and they said that they would issue me a refund. I still have not received a refund.
- kirk8286 SBID #e37ef55644
- Posted 06/04/2014
Comments
- cici SBID #796b481858
- Posted 06/23/2014
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Hi I had the same experience.I’d like to share some tips to fight against the vicious company.
1, Keep all the on-line chatting records with them. Please note that there is a chatting record email can be sent by their system. The e-mail is sent by a company named 50dollarlogo which is a sister company to it. Together with 25poundlogo, they are all notorious;
2, Keep all the emails you wrote to them, of course, they would never reply email to you when you begin to ask refund;
3, Ask them about their address, tell them directly that you want to write a letter to them to claim your right. Mail the letter recorded. Whether they receive the letter or not is not important. If they received, they must reply you in written or refund you. If the letter is sent back to you, it just certify that even their address are not true.
4, If the time is long enough and all the evidences pointing to a spam, you can turn to your bank to ask help. If you paid by credit card, you can also ask help from the card association. If you paid by debit card as me, you can ask for a debit card charge back. Keep in mind, I bet the first reaction of bank is to refuse your claim. But don’t give up, write a complaint letter to the bank and send it by a record mail. They will contact you and direct you to the department dealing with fraud. Following their directions, describe the whole story, attach the online contract (esp the 100% refund guarantee), the mails, emails and on-line chatting records, if you like, the comments about the company on line. Then your bank will investigate, if there is no problem, they will ask the company’s bank to investigate and charge the money back to you. If you success, the company will also be fined.
From experience, I would strongly advise avoiding Logo Design Guarantee. They are too cheap to be true. If you are already in the trouble, don’t give up, you will win in the end and the company should be punished.
I hope this helps.
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Company Statistics
- Complaint Against LogoDesignGuarantee
- Complaints Filed: 16
- Reported Damages: $4,941.31
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