PMT Protect
Complaint 11922 Details

  • Date Occurred: 08/05/2013
  • Reported Damages: $30.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

    • PMT Assist Complaint / User Submitted Image #11922

I was going to get a pay day loan online. I had an uneasy feeling about it, so I cancelled out of it. A charge then appeared on my account for $30.00 for PMT Protect. I tried calling the number, the rep was very aggressive, trying to get me to keep the product. I told her no time & time again. She finally cancelled it & "issued me a refund" citing that I would get it within my bank guidelines. It's now 08/15 & I still haven't received it. I called them again today & now they tell me it's 20 days under banking guidelines. At first the rep said that she would escalate it to her sup to see if they could expedite it, when I speak with a sup they tell me I have to wait 20 days. I specifically requested a corporate number. They gave me the SAME number I called, then argued with me saying when I call back I will get corporate. That was a LIE. Now I have to fight it through my bank & am filing a BBB complaint.

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Comments

  • DFlores1277
  • DFlores1277 SBID #N/A
  • Posted 08/16/2013
  • I just recieved the sme charge on my account today! I called them and they act like nothing. I contacted my bank and they said that they see the charge but cant do anything until it comes out of pending status, but he also said that it shows as a reoccuring charge, so make sure you keep an eye open for other charges from this company.
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  • emf_afi
  • emf_afi SBID #N/A
  • Posted 08/19/2013
  • Yeah, I researched the company & they come up as multiple scams out Utah. I also got ANOTHER charge from a different company for the same amount! I can't believe I even thought about an online payday loan. Never again. My account has been closed & I'm filing unauthorized disputes via my bank. Luckily I have a great bank that's working with me. I've also filed a BBB complaint against this company, I found info from a former worker of their company who posted all their info online along with how they do unethical business.
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Business Profile Summary

  • PMT Assist logo

Company Statistics

  • Complaint Against PMT Assist
  • Complaints Filed: 94
  • Reported Damages: $3,888.08
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