Complaint 117764 Details

  • Date Occurred: 05/08/2014
  • Reported Damages: $100.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I made out a simple will for $172 in February 2012. I'd been consumed with caring for my mother for years, and now she's dying in a nursing home. In May 2012 I noticed a $14.99 charge on my credit card, and emailed them over their "mistake."
They informed me that I'd signed up for their Legal Advantage Plus plan for $14.99, when I signed up for their "comprehensive plan." Geez, and I thought that $172 simply gave me lifetime revisions on my will. Well, they slipped that right by me. They said they cancelled it immediately. But nothing about "abating" any charges.
Uh, hang on. My monthly income is roughly $1200, and I indeed neither need their "1/2 hour free consultation" nor can I really afford auto-charges of $14.99 monthly. Had they notified me each time they made the charge, I could've stopped it immediately. But....why would they do that?
Seems they're just innocent do-gooders who inadvertently snuck in something as sleazy as this. About all I can do is dispute the charges, even though they say I did, indeed, "sign up" for this. Oh yeah, I can find as many review sites as possible, and "cut and paste" this complaint there, too.
I guess you can never be rich enough, huh Robert?

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  • maizey
  • maizey SBID #3d0f32382b
  • Posted 09/29/2014
  • Just noticed I was charged for this same advantage program for the last two months. Started when I modified a living trust which was supposed to be for free per my original purchase of the living trust. Sent them an email and will see if they refund. Otherwise I am perplexed to how this could of slipped by me. I am very aware of stuff like this and confident that if I did agree to this program it was slipped in. Very tricky. Not happy about this.
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Business Profile Summary

  • Legal Zoom logo

Company Statistics

  • Complaint Against Legal Zoom
  • Complaints Filed: 7
  • Reported Damages: $1,342.99
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