Local Lighthouse
Complaint 117133 Details

  • Date Occurred: 05/22/2014
  • Reported Damages: $1,243.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

This company did not deliver on any of it's promises. They claimed that the website they would design would insure we would be listed within the first 8 listings in a Google search along with a teardrop on Google maps becasue we are a local concern. After multiple contacts with them they have not delivered on any of their promises.

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Comments

  • kylie
  • kylie SBID #f1011ab25d
  • Posted 12/28/2014
  • Local Lighthouse never claimed to be a Google partner. They work with you to get you placed on major search engines which could even be Bing or Yahoo, it's not necessarily only Google. When you work with Local Lighthouse they say that they will help you to increase search engine visibility. They have never claim to be affiliated with Google, rather they submit the sites "data", to Google Webmaster Tool, (https://www.google.com/webmasters/tools/home?hl=en) and other site maps to help rank the sites in which they create.
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  • StefanieN
  • StefanieN SBID #f1011ab25d
  • Posted 12/29/2014
  • Please note also, our terms and conditions are posted on our website, our guarantee of 1st page placement on a major search engine within 90 days or free until we get you there is clearly in our terms and conditions. We cannot guarantee specific page placement or even specific search engines, just that our technique will achieve 1st page placement on a major search engine within 90 days of sign up. Visit: locallighthouse.com/terms to see our promises made and what we are willing to do should we not meet that guarantee. We cannot guarantee Google Maps listing placement, we create, optimize and back link, but do not guarantee. That is a very hard thing to not only guarantee, but to fulfill. Its difficult to tell Google to "Make my maps listing A-F on the 1st page". Google has very deep guidelines for creating, optimizing, even updating the maps listings. One wrong move you could go "under review" for several months. We do not advise that at all.

    If the consumer that made this comment is still a client, or gets this response, we encourage you to call us back. Let us show you results on all 3 search engines and increase your web presence. We can't assist those that don't tell us they need assistance and its hard to know when a consumer is unhappy unless they tell you. So please call us and reference this review so we can help you and make right however you feel wronged. Thank you for allowing us the opportunity to respond and we are eager to change your mind!
    **Stefanie**Quality Assurance, (714) 361-8425 Direct Line
    (We aren't hiding because we are not a bad company, we are a relatively new company that grew fast. Although we made some mistakes as many companies do, we are moving forward, mastering the science of Seo and were recognized as the '#2 Top Seo Company' for more than 6 months. We are getting better everyday and hope to show everyone that we want to make our clients happy, even if they are not clients any longer.
    Happy New Year!
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Business Profile Summary

  • Local Lighthouse logo

Company Statistics

  • Complaint Against Local Lighthouse
  • Complaints Filed: 15
  • Reported Damages: $45,927.00
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.