Organa Slim/Organa Cleanse
Complaint 116924 Details

  • Date Occurred: 05/22/2014
  • Reported Damages: $120.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was online and saw these 2 products advertised at a good rate so decided to order them. Paid R39 (I am in South Africa) per product with my credit card. Received Organa Cleanse but never Organa Slim. Imagine my horror when I saw an amount of R957 ($120) taken off my credit card by the same people who had charged for the two products. Called the number and it went through to a call centre, could not understand what the agent kept telling me as he had a very, very strong Indian accent and his English was really bad. Queried the amount and he said it was a trial so that amount would be deducted from my card every month. No where on the site does it say that this will happen. It does say it is a trial for R39 per item. I put a stop to my credit card and wrote them a complaint. Their reply? Tough luck for you basically. Tough that you paid for Organo Slim and have never received it and too bad, we can't refund you your R957 either.

I am sure they are coining it because there are so many people desperate to lose weight. But how does one go about putting a stop to this? I tried to put a comment on their website but it is monitored and has never appeared, probably because it was warning people and not a gushing positive mail.

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Comments

  • Liezl
  • Liezl SBID #6900b2e172
  • Posted 07/18/2014
  • Did you have to cancel your credit card? I only received Organa Slim. Two amounts were deducted from my credit card account, bot between R700 & R900.
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  • CarrieDee
  • CarrieDee SBID #3420a27c63
  • Posted 07/19/2014
  • Hi Liezl, I had to cancel my credit card. I eventually received OrganaCleanse which I had to pay an extra R35 at the PO. Then to my horror another R1400 was deducted from my credit card from the same people. When I called their client services in the USA, at my cost, I was told the trial starts the day the order is placed and amounts are deducted every month. He refused to stop my order so I had to cance my card so that they could no longer charge me. Absa says it is fraud as nowhere on the advert does it say that further amounts will be deducted but they do not see it that way.
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Business Profile Summary

  • Organa Slim logo

Company Statistics

  • Complaint Against Organa Slim
  • Complaints Filed: 214
  • Reported Damages: $594,161.83
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