VoxTel
Complaint 115791 Details

  • Date Occurred: 05/18/2014
  • Reported Damages: $39.05
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I clicked on a banner promising a free Starbucks gift card and entered my address and telephone number. Next thing I know is I am subscribed to a service that sends SMS messages to my cellphone and charges $10 for every message. They charge you through your cellphone provider (Fido in my case)- the charge is attached to your bill. Spent half a day with Fido and finally unsubscribed from the service. However there is nothing the cell phone provider can do to remove the existing charges from Voxtel. It is impossible to get a hold of Voxtel. Fido transferred me to the company. Here is what happened:
Answering machine: If you want service in English press 1
Me: Pressing 1
Answering machine: Proceeds to a menu in French!!!!...

Anyways, I have spoken to an employee and he said that I should email his supervisor stating that I was scammed by Mobshack and that I want a refund. I am pretty sure that will lead nowhere, but will try anyways.

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Business Profile Summary

  • VoxTel logo

Company Statistics

  • Complaint Against VoxTel
  • Complaints Filed: 23
  • Reported Damages: $2,343.30
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.