Bahamas Celebration Carribean Cruise Line
Complaint 115514 Details

  • Date Occurred: 05/17/2014
  • Reported Damages: $578.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I received a call with an automated phone political survey, and was told that I'd have the opportunity to get a free Bahamas cruise afterwards. Out of curiosity, I participated in the survey, about the economy, what issues are important, who I would vote for, etc. Immediately afterwards, I was transferred to some very hard sell salespeople. They told me that the cruise was free, but I'd have to pay $59 per person in "port taxes". Stupidly, I agreed to this--even though they wouldn't let me think about it, call back, or discuss it with anyone else. What's worse is that they then convinced me that I'd feel frustrated if I got to the Bahamas and could only spend 8 hours there. So they offered me a total vacation package including 2 nights in Ft. Lauderdale or Orlando, and 3 days, 2 nights at a spectacular ocean front luxury resort. They offered to upgrade my cabin from an interior one, to one with an ocean view. The more I said no, the more they lowered the price and threw in more deals such as two additional hotel stays in Las Vegas and Puerto Vallarta, Mexico. So, $578.00 sounded like quite a good deal for a cruise for 2 people plus all those hotel nights, right? I did examine the "certified letter of guarantee" email they sent me and check their website before agreeing to the charges. On the surface, it looked legit...They finally wore me down and talked me into it, and recorded the call.

Afterwards, I felt really weird about the whole experience. I don't usually do things like this. I checked on line and found all these scam reports--that the ship is really just a refurbished ferry-- that you have to sit through endless time share sales pitches, that there are all kinds of hidden charges. I feel totally stupid and now I don't know what to do. I called my bank and blocked the credit card, but the charge had already gone through. Tomorrow I will do my best to call the cruise company and cancel, and then go to the bank in person, and try to get the charges removed.

Do You Have a Complaint?

Submit a Complaint

Comments

  • Tknows
  • Tknows SBID #135786c415
  • Posted 06/01/2014
  • I had to say that I purchased the Bahamas Celebration Cruise through Carribean Cruise Line and it actually is Not a Scam. My boyfriend and I attened the package that included the Orlando stay, and we had a great time. I must admit that he hotel was a little shady, but it included free meals, a rental car and a 2 day cruise to Freeport. The ship was 10 floors with a lot of activities. We also met some great people that had taken the Bahamas Celebration Cruise several times. I advise to call back and book the trip!! It's definitely worth more than the price.
  • Was this helpful?
  • BesoYala
  • BesoYala SBID #8680904509
  • Posted 12/06/2014
  • Hey there,
    I just did the same thing 3 days ago :$.
    I filed a complaint with BBB today.
    & I stupidly agreed to the nonrefundable payment as well!
    I haven't booked a trip yet- only pressured to buy the "extended stay" - but I don't plan on ever buying it either!
    Did you ever get a refund back?
    If so, please let me know! thanks !
  • Was this helpful?
  • princessrell
  • princessrell SBID #0a38737cb5
  • Posted 12/27/2014
  • When I recieved the call, I absolutely thought it sounded too good to be true as well. Luckily for me its right after christmas so being broke actually came in handy for me. I recieved the exact same "promotional cruise speech" and word of mouth is the best advertisement. etc. blah blah blah, then they continued to go on and on about the extended stay upgrade, free car rental, meals, etc. however, I told them even though it all sounds lovely, I cannot give them any money at that exact moment and if they can pull it the following day then sure i'd be interested, but no they wanted the $118 on the spot. I told them it wouldnt go through. So after I hang up with them, I started reading all these online testimonials. So just as a precaution, I called my bank to make sure they did not try to withdraw payment even after I said the money would not clear. It showed that they had not only attempted to pull the $118, but made 4-5 more additional attempts for all different amounts, $49, $150, $200, $598. So thats when my financial institution blocked them and will now only authorize a payment to them if i call back and personally give that authorization. So shout out to my bank, to Visa and to being broke at the moment because for once it saved me. None of the payments were able to go through
  • Was this helpful?
  • Rusty
  • Rusty SBID #0da4d0e668
  • Posted 01/29/2013
  • I had the same experience as others have had, with fast talking salespeople and too-good-to-be-true offers. Usually I'm pretty savvy about such things, and can't figure out why I accepted this offer, as well as giving my credit card #. I feel like a total dope. (In my defense, I called THEM in response to a TV ad, making it seem less risky) Anyway, has anyone had luck getting a refund? What advice can you give me? My credit card company can't seem to help. Perhaps I should just go and enjoy, but the sleazy sales techniques make me very suspicious about this. Thanks for any advice. Glad I'm not the only one who fell for this, because I have been feeling so bad about my stupidity.
  • Was this helpful?

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • Bahamas Celebration Carribean Cruise Line logo

Company Statistics

  • Complaint Against Bahamas Celebration Carribean Cruise Line
  • Complaints Filed: 1
  • Reported Damages: $578.00
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.