Rooms To Go
Complaint 11286 Details

  • Date Occurred: 08/12/2010
  • Reported Damages: $2,100.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

We purchased the most expensive canopy bed that rooms to go had to offer. The presentation and sales assistance was very professional which led us to spend two thousand plus dollars at rooms to go somewhere outside of Houston, Texas, on the I-10 freeway. BUYERS BEWARE....when the canopy bed arrived we are quiet certain that it had been taken from another showroom as a demo unit or a return....our $2,100.00 canopy bed was scratched, dented, also parts were very dusty...an indication that the unit had not come from out of a box but from from the floor of a store as a demo unit.....the odd thing is that we had the opportunity to buy a demo unit at the store of our purchase but we declined the demo unit...we wanted a new one in the box. My room is about to run out. The bottom line is that we found out that customer service is off somewhere in never land and always promised to resolve the issue but never did. PLEASE DO NOT GET CAUGHT IN THIS PREDICAMENT....IT IS SO VERY, VERY, NEGATIVE TO DEAL WITH SUCH A BUSINESS STRUCTURE TO SAY THE LEAST.

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Comments

  • David_Johnson
  • David_Johnson SBID #N/A
  • Posted 08/17/2013
  • Eric - I can ensure you that this is not our normal and am sorry to hear about the problems you experienced. If you can email us your order details at [email protected], we would like to look further into your experience.
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Business Profile Summary

  • Rooms To Go logo

Company Statistics

  • Complaint Against Rooms To Go
  • Complaints Filed: 11
  • Reported Damages: $28,707.87
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