Home Depot
Complaint 11237 Details
- Date Occurred: 08/01/2013
- Reported Damages: $220.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
/ ryobi product /
On 04/18/10 I purchase several items from home depot including RYOBI trimmer and RYOBI backpack blower RY09600, I spend well over $500 in total I do have all receipts!
Last year we still had lawn care services but this year because of the economy and all and I got retire I decided that I will do my lawn my self. I try to use my blower and after few times of use, motor suddenly was seized! Of course first think I check if I had a bad gas or bad mix with oil and good not believe it that other tools that used the same gas that I mix it very carefully had no problem, but the blower! I took it to a home depot to check. Home depot sends it to they contractors warranty repairs RYOBI products. Of course 10 days later when I call check on status, they told me that blower had a bad gas and it not reparable and out of warranty! L
Now it gets very interesting!!!
I took it home and I took a blower a part, I’m very handy guy, and guess what, motor and “bad gas” had absolutely nothing to do with seizer motor!!! Please aloud me to explain what really happened!
Backpack blower has a fan on the back that mounted and covers inside a plastic case in so-called top volute and bottom volute. The fan was stock inside and damage the covers that was preventing from spinning the fan and motor, (just a poor design and very fragile) of course it was seems like a seize motor. After I remove the cover fan and motor was operating! So, who ever made this diagnostics? was not even open and did not even bother to look for a real problem! Now they tell me that if I put a wrong gas in there it was my foul and it not under a warranty! But this problem happened in a result of bad manufacture and nothing to do with a BAD GAS! They supposedly have warranty for 2-3years!!!
I trying to get in touch with a manufacture and home depot manager and incompetent contractors who “supposedly know” what they doing just trying to brush me off and I got stock with a broken blower!
And now all this stress intentionally causing me emotional and physical distress beyond all measure!
What can I do?
Thanks, Michael.
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Company Statistics
- Complaint Against The Home Depot
- Complaints Filed: 30
- Reported Damages: $1,169,342.75
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