Jax Jade
Complaint 109962 Details

  • Date Occurred: 05/04/2014
  • Reported Damages: $0.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was looking to purchase a DVD collection. I was about to enter my payment information (credit card) and noticed that it was no a secure site.
I looked up the area code in Google and was able to do a reverse phone number and found this site:
http://800notes.com/Phone.aspx/1-973-500-3122#p389969672154044897
I then proceeded to look up Why Costas and found this site & it appears that the company has simply changed names.

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Comments

  • DJackson717
  • DJackson717 SBID #16d9db83a9
  • Posted 09/06/2014
  • I recently purchased Columbo order from Jaxjade.com. You were right, I thought it was a fraud website but since I saw many of my favorite shows there. I took a risk and placed an order. Upon placing my order, I received a confirmation immediately. They informed me that my order was successful and I will receive the DVDs in 8-12 working days. The shipment arrived promptly. I was really happy and excited at the same time when the package arrived at my door house. I tested the DVDs to be able to see how was the quality and if there are no defects. When I count the discs, it was only 19 discs, not 25 as what has been advertised on their website. I contacted the company through email. I asked them where the missing discs are. The response from them was pretty quick. They told me to check all the discs and they assured me that the Columbo set I received has all the complete episodes. I went through all the discs and it was complete. Upon playing the discs, I must say that the quality is really good. Very clear and watchable. I would definitely recommend this website to family and friends. The company provides a great customer service.
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  • Dale0001
  • Dale0001 SBID #16d9db83a9
  • Posted 09/07/2014
  • Third Watch series would probably in my top 5 favorite series of all time. Packed with great cast and overall awesome series to watch. When I saw Jaxjade.com sells this DVD series, I ordered right away. The packaged arrived after 12 days. My problem is with the functionality, it’s not playing in my DVD player. I contacted the company to file a complaint and received their response within the day. They asked me for some information about the player I’m using which I didn’t know that the discs will not play in older DVD players like 5-6 years old. They suggested trying it in another player which I did. I had a DVD player I purchased last month, and it completely worked there. I have no more complaints with the episodes or the quality of this whole set. Now that I own the whole collection and generally I simply love this whole set, so I do recommend it. Thank you Jaxjade for the good business sense.
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  • LindaRipple
  • LindaRipple SBID #16d9db83a9
  • Posted 09/08/2014
  • I have always liked watching Cybill before so I took a chance to grab the complete collection from jaxjade.com site. Very prompt delivery from the company. When I opened the package, I noticed that the whole set I received are not the best quality but the entire DVDs are watchable without defects. I contacted the company about the quality issue because I thought it was like an HD quality. They responded that it was a Collectors version and they offered me for a partial refund. I accepted the refund because aside from the quality issue, I have no more complaints about this whole DVD set, it was almost perfect. This set contained the entire episodes for a really very nice price. Overall, it is a nice collectors set.
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  • sandy
  • sandy SBID #ed9bbc658d
  • Posted 09/02/2013
  • i still decided to place an order in this site because one of their staff assured me that it's safe to order from them which is true. i haven't encountered any hidden charges from my credit card when i placed an order with them. i think they have an honest staff because all my questions are always answered promptly and in a nice way. my order arrived on time and in mint condition so no complaint about them.
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Business Profile Summary

  • JaxJade logo

Company Statistics

  • Complaint Against JaxJade
  • Complaints Filed: 9
  • Reported Damages: $745.94
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.