RTI Customer Research Inc.
Complaint 109195 Details

I was contacted Via email from a secret shopping website that I had recently applied to about becoming a shopper by Dennis Matheny ([email protected]) on Monday 04/30/2012, the email informed me that I had been accepted and that my first assignment was to use Western Unions money in minutes wire transfer service, and that the funds for the transfer would be forthcoming in the mail to my address. I was then requested to reply with my full name, address, nationality, and cell # to verify my acceptance of the assignment, and my identity. I did so, and the next day (05/01/2012) I received the money order in the mail via UPS Express from the address (Theodore Snoody, 3407 Connie Ln, White pine, TN, 37890-4723). Along with the money order was the instructions for my assignment to visit the nearest Western Union after the funds cleared and transfer 690$, once finished, I would send an email containing my notes on the shop, the MTCN, and then complete a survey. I visited my nearest Bank Of America(9912 Manchaca Road, Austin, TX) and deposited the order on 05/01, the next morning (05/02)I visited the nearest W.U. location #227(2110 W Slaughter Ln, Austin, TX 78748) at 8:28am and placed the money transfer for 690$ (totaling 748 after trans fee) to Biola Johnson, 2615 N Sayre Ave, Chicago, IL 60707 at 8:45. Once back at home I emailed the man, with the requested information (MTCN: 952-513-1950) and received a short survey about my visit. I completed it and sent it to the man along with my notes. Shortly thereafter I got an email from another scheduler informing their shoppers of a similar scam assignment, so I logged on to RTI's website to check my shops status, and noticed that they have had someone hack their schedulers emails and was conducting the very scam, I am now sure I took part in. I have kept all the documents and receipts, as well as notes and locations.