PC Cleaner Pro
Complaint 107863 Details
- Date Occurred: 04/22/2014
- Reported Damages: $39.99
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Same problem as everyone else. They claimed the cost would be $29.99, that became $39.99 on my debit card. They offered to refund the additional $10, saying that I must have accidently ordered the "privacy" pack too (ridiculous). Within 5 minutes I was angry and wanted a full refund. They insisted on connecting remotely, which I would never allow ... from anyone. 8 days later, they have stopped email contact and so far no refund of anything.
I managed to cancel the deceptive recurring subscription, with SafeCart (another fake company front for PC Cleaners) that was never mentioned prior to purchase, and I will initiate a chargeback tomorrow in addition to cancelling my debit card, and having a new one issued.
I've since fixed my machine and have no more traces of PC Cleaners anywhere.
Update: 05/07/2012
I was wrong about safecart.com being associated with pc-cleaners.com, but I cannot figure out how to edit my original complaint. Please take this follow-up as an official edit.
Update: 05/07/2012
For anyone interested in getting to the bottom of pc-cleaners.com, please enter that URL into this WHOIS form http://who.is/whois/ and the name, address, and phone number of the primary administrative contact will be revealed. Shame on you Cynthia.
- Rattner SBID #b618487fb9
- Posted 04/30/2014
Comments
- SafeCart1 SBID #b20a2f26db
- Posted 05/07/2014
- This comment has been deleted by the Moderator for Terms and Conditions.
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Company Statistics
- Complaint Against PC Cleaner Inc.
- Complaints Filed: 17
- Reported Damages: $3,399.97
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.