American Airlines
Complaint 107701 Details

  • Date Occurred: 04/20/2014
  • Reported Damages: $181.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I booked a round-trip flight on Friday, 4/20/12 from Chicago to Honolulu for my goddaughter for her graduation present. The cost of the ticket was $1025.55 which was higher than her friend had paid for the same trip. I checked fares for the EXACT same flight the following Tuesday and the fare was $865. Today, 4/30/12, the same fare is $844.40. I called to get a credit back for the difference and they told me I would have to pay a $150 change fee to get the $181 back! What a horrible customer experience to rip people off because I happened to book on a Friday instead of a Tuesday?

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Business Profile Summary

  • American Airlines logo

Company Statistics

  • Complaint Against American Airlines
  • Complaints Filed: 25
  • Reported Damages: $9,785.81
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