localnet corp
Complaint 104980 Details

  • Date Occurred: 04/13/2014
  • Reported Damages: $14.95

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

How does this company conduct business needs to be investigated!

I opened my credit card statement this morning, I saw a $14,95 charge from local net with a phone number 716-799-0324. I never heard of this company and curious what this charge is for. so I called this number ask what kind of service they provide. I was told they are internet service company and provide local dial up internet connection. I told them, I have high speed internet service for a couple of years, I do not need a dial up internet service plus I do not have inline telephone and no way for me to use this kind of service. I told them this is must be a mistake to charge my account. Then I was transferred to customer service, Thamansa answered phone. I explained the situation. She said I called in on April 11, 2012. I told her I didn't know your company's existence how could I call your company. I have high speed internet service for a couple of years why do I need a local dial up service? plus I do not even have inline phone how could I possibly use your service. I told her if you could show me any evidence I signed contract to agree to use this service or you could let me listen your recorded message I called in to ask for service I am willing to pay. She refused to credit my account unless I sign a form to cancel the service. I told her I never singed up anything with your company nothing to cancel about. your company stoled my credit card information, this is a criminal activity. She hung up phone twice on me without correcting her company's illegal charge on my account.
This is not a lot of money, but if a company can steal one person's information they can steal many other people' s credit card information too and I have no idea how many people could fall into their victims. I often overlook detailed charge just paid whatever the credit card statement says. This company teach me a good lesson!
This is not a money issue. is a company's moral standard to conduct business!

Do You Have a Complaint?

Submit a Complaint

Comments

There are no comments posted. Be the first to comment on this complaint

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • LocalNet logo

Company Statistics

  • Complaint Against LocalNet
  • Complaints Filed: 10
  • Reported Damages: $423.95
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.