Start Vacationing Now
Complaint 102820 Details

  • Date Occurred: 04/16/2014
  • Reported Damages: $2,265.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

In Sept 2009 on my Credit Card an amount of US$898,- was deducted for a vacation package as advertised for 6 days and 5 night Orlando etc,.. etc,.. etc.. In Sept 2010, because I couldn't use the package on time, I have to extend it. I can choose for 1 year or 3 year extention. I this case I choosed the 3 year extention and I have to pay US$ 129,- This amount is also directly deducted from my Credit Card. In Oct 2011 I decided to use the package and confirmed the travel date. In this case I have to pay US$400,- for Port & processing fee for the Bahama Cruise; US$498,- for 2 weeks car rental and for reservation guarantee fees of US$75,- & US$45,- plus refundable deposit of US$ 50,-. Due to my sudden illness (heart problem) I have to be treated in the Hospital. Because of my critical condition, I might not fly (Doctor statement is available). I called the organisation to cancel my reservation and try to get my money back. Instead of getting my money back, I have to pay the cancellation fee of US$270,- and is was also directly deducted from my Credit Card.
So, in total I have lost USD$ 2,265.00. I asked the Strat Vacationing Now to issue a letter of cancellation so that I can get my money back from my travel insurance or refund all the reservation expenses ; but he won't do it. He said that I can use the package within a year or I loose my chance. Seeing that my health is stil in question and not able to fly; I am really worry. Can somebody help me how I can get my money back or help me to force the organisation to make detail of payment and cancellation letter which I badly need for my travel insurance).
I hope with this writing someone can help me.

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Business Profile Summary

  • Start Vacationing Now logo

Company Statistics

  • Complaint Against Start Vacationing Now
  • Complaints Filed: 26
  • Reported Damages: $20,199.63
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