ValuCase.com
Complaint 102692 Details

  • Date Occurred: 02/03/2014
  • Reported Damages: $99.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered a set of sennheiser ie7 earphones from valucase.com. i received a set of fake earphones on the 18th of february. i sent an email to customer service and they told me i would receive a proper set of earphones and an envelope to send back the others. It never came. i checked back with them at the end of feb. and i have not heard back from them dispite the plethora of emails i sent to them.

Do You Have a Complaint?

Submit a Complaint

Comments

  • ValuCase
  • ValuCase SBID #4c76339de7
  • Posted 04/23/2014
  • This is a false report. A competitor is trying to damage our reputation. Every product we sell comes with a 30 day money back guarantee and we stand behind all our products.
  • Was this helpful?
  • candc07
  • candc07 SBID #0ea2a12873
  • Posted 04/23/2014
  • This report is not false and I am no a competitor. I have proof of purchase and email correspondence from maya in their costomer service department stating the earphones were not from the normal supplier and they would send me some new earphones and an envelope to return the old ones. I would have no problem with the company otherwise. Here is my email address for you (valucase) to contact me and get my home address. [email protected]. My confirmation number for the original order was C15114645E.
  • Was this helpful?

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • ValuCase logo

Company Statistics

  • Complaint Against ValuCase
  • Complaints Filed: 4
  • Reported Damages: $159.48
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.