Perfect Radiance
Complaint 100376 Details

  • Date Occurred: 04/10/2014
  • Reported Damages: $792.89
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

This happened beginning 19 January 2012. I signed up for the £2.95 and £2.97 samples. I was told that after 30 days, if I didn't cancel they would start charging me. In the meantime, I got caught up with a death in the family AND the product made my skin worse. When I checked my bank statements for Feb/March, I discovered that the company had begun charging me 7 February. The amounts were ridiculous: 19.97, 60.02, 74.95, 51.00, 79.99, 74.95 (all in pounds sterling), and did not match anything I received. Moreover, no amounts were listed on the "invoices" included with the shipments. In fact, when I looked back through the confirmation emails from the company, neither of them included any information about cost, frequency of payments, etc. I rang on 03 April 0808 168 3685 and complained about unauthorised charges and ineffective product. They promised me to issue a credit. I have phoned my CC company which told me that I have to send copies of all the email correspondence, along with a cover letter to dispute the charges. Since that time I also--bizarrely, found two 74.95 charges on a different credit card that came out of nowhere and have called that CC company and Perfect Radiance (who says they're investigating) on 0808 178 7321 (a number I found on a shipping slip) and complained. Perf Radiance said they will have to see if I have a genuine account with the second card. (!!) So far, Perf Radiance has credited me back for 51.00, 79.99, 74.95, but I am still have CC charges of about £300 which I am trying to recover.

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Comments

  • mofinkel18
  • mofinkel18 SBID #df90f43318
  • Posted 04/23/2014
  • Since the time that I posted the above report, I have had all but £150 credited back on my card by Perfect Radiance. I am still trying to resolve the charges with my second card. All direct debits have stopped.
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Business Profile Summary

  • RevitaDerm logo

Company Statistics

  • Complaint Against RevitaDerm
  • Complaints Filed: 974
  • Reported Damages: $213,609.33
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