Online Profit Masters
Complaint 100241 Details

  • Date Occurred: 04/10/2014
  • Reported Damages: $97.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Originally started this program on 01/29/2012, in an attempt to bring in extra income for the household with the understanding there was a 2-month money back guarantee. However, when I called on 03/21/2012 to cancel my account and receive my refund I was given a confirmation number and told that I would receive my refund in 3-5 business days. Well, 3-5 business days went by and I saw no refund. I then called Online Profit Masters again on 03/30/2012 and was told the refund never went through, the person apologized, and said I should receive it w/in 3-5 business days. Well, today in 04/10/2012 and I've yet to receive my refund of $97.00. Therefore, I called again today, spoke w/ George who informed me I was outside my "30-day refund period". Their policy only allows/permits a refund w/in 30 days. I argued this w/ him and asked to speak w/ a supervisor. He kindly referred me to a supervisor who also informed me I was beyond their "30-day refund period". I argued w/ her stating I have a printout w/ the http address as "Online Profit Masters" promising me a "2-month money back guarantee"! She also informed me that during my 2nd call, I was informed I was beyond the refund period, of which I was NOT informed!!! Needless to say, I'm not happy and I let her know this, told her they were a "friggen" scam and hung up!

I WANT MY MONEY BACK!!! How can I fight them for this?????? Any help would be appreciated!! =D

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Comments

  • Stacy
  • Stacy SBID #1dedb6cfb2
  • Posted 04/10/2014
  • BTW, just called Online Profit Masters (1-877-387-1585) again and spoke w/ a representative named, Randy. I asked if they recorded their telephone conversations w/ customers. He advised me they did not and I suggested they should. He asked why so I informed him his company was very negligent in refunding monies to their customers and that I'd fight this another way. I said thank you and hung up.
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Business Profile Summary

  • Online Profit Masters logo

Company Statistics

  • Complaint Against Online Profit Masters
  • Complaints Filed: 104
  • Reported Damages: $38,793.28
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